Restoration & Rebuilding

Restoration is a different kind of work. It is slower and more intimate than tuning, requiring a thorough understanding of how a piano was built and how it has aged. A restored piano is not made new — it is made more fully itself again, with its history intact and its voice renewed.

Regulation: The Touch Beneath Your Fingers

The piano action is an intricate system of levers, springs, and felt — over ten thousand parts working in sequence to translate the weight of a finger into the precise flight of a hammer. When regulation drifts, the keyboard feels uneven. Some notes respond instantly; others lag. Some require more force; others speak too easily. Playing becomes a negotiation rather than an expression.

Regulation is the process of restoring that evenness — adjusting the geometry of every part in the action so that the touch at every key is consistent, responsive, and honest. A well-regulated piano does not call attention to its mechanics. It simply does exactly what the player intends.

This work touches the keys themselves, the hammer mechanisms, the dampers, the weighting, and the many small components that sit between intention and sound. Whether I am working on a home upright or a concert grand, the goal is the same: a keyboard that feels like an extension of the hand.

 

Voicing: The Color of Sound

A piano can be in perfect tune and perfect regulation and still sound wrong — too bright, too dull, hard at the top and muddy at the bottom. This is a matter of voicing: the quality of the hammer felt and the way it strikes the string.

Voicing is perhaps the most nuanced aspect of piano work. I shape and condition the hammer felt to bring out the tonal character that suits both the instrument and the space it lives in. A piano in a warm, carpeted living room wants a different voice than one in a high-ceilinged church. The goal is not a single ideal sound but the right sound — alive, responsive, full of color.

 

Rebuilding: Giving a Piano New Life

Some instruments have aged beyond what regulation and voicing can address. Strings have broken or corroded. Soundboards have cracked. Pin blocks have loosened their grip. Felt has worn through or hardened beyond recovery. In these cases, rebuilding is the path forward.

Rebuilding may involve restringing, replacing the pin block, replacing hammers, or overhauling the entire action. It is significant work — but for the right instrument, it is also an act of rescue. A well-built piano from fifty or a hundred years ago may have a character and depth of tone that no new instrument can match. To restore that piano to full voice is to preserve something irreplaceable.

I approach every restoration project with the same care I bring to tuning: listening first, understanding the instrument, and working toward the best version of what it can be. I will always be honest with you about what a piano needs and what it is capable of, so you can make the decision that is right for you.

 

If your piano has felt unresponsive, uneven, or simply not quite right, I would be glad to set up an evaluation to discuss it with you. Sometimes a single conversation about what you are hearing — and what you are hoping for — is the best place to start. Reach out, and we will go from there.

Schedule a Piano Restoration

Testimonials

As a professional musician, I need a technician, like a doctor, to provide a thorough examination and diagnosis of any issues. I tried three tuners after moving a Steinway M from Manhattan to the Cape in 2001, before I found Jim Pfeiffer.

— DAN BERLINGHOFF

Jim has tuned our grand piano since 2020. He does a wonderful job. He explains everything clearly. He also replaced the hammers, regulated the piano, and installed a humidity controller. In the course of his visits, Jim inspired my son to consider a career as a piano technician. He recommended the North Bennet Street School program and has mentored my son as he enters this new adventure. We are forever grateful!

— B.B.

For 10 years, Jim has tuned my piano as well as the pianos at the venues where I have performed. He is a consummate professional, distinguished by the consistently superior quality of his work and by his excellent communication and interpersonal skills. Over the past 15 years, I have worked with piano technicians in several U.S. states as well as in London, and Jim ranks among the very best. I recommend him without reservation.

— CRAIG COMBS

Jim exemplifies the skills of a highly proficient and talented piano tuner. Along with technical expertise, he demonstrates a deep understanding of the instrument. I own a sensitive 100 year old Steinway Concert Grand and Jim carefully analyzed its unique needs and brought it to a new height in both touch and sound.

You can be sure your piano is in excellent hands with JP Piano Tuning.

— MARY R.

Jim has been tuning my two pianos, a modern upright and an antique square grand for close to 10 years. He has a wealth of knowledge and not only does a great job tuning but keeps up an interesting conversation as well. He is professional, prompt and has exceptional skill. It is always a delight to play my pianos after he has worked his magic.

— KATE RICKARD